Hi {{agent_full_name}},

This is a reminder for your upcoming appointment with {{customer_full_name}}

Customer Information

Full Name: {{customer_full_name}}
Email Address: {{customer_email}}
Phone: {{customer_phone}}
Comments: {{customer_notes}}

Appointment Information

Service: {{service_name}}
Date, Time: {{start_date}}, {{start_time}} - {{end_time}}